Frequently Asked Questions.

How does CloudBaseGA work?

Timed flight data is automatically compiled and at the end of each flight uploads via the GSM mobile network to the CloudBaseGA central server. Flight data is retained and re-sent if required until confirmation is received from the server that it has been received and processed.

Flight data is analysed and flight records detailing the Aircraft Registration, Flight ID, Date, Brakes-Off time, Take-off Time, Landing Time, Brakes-On time and Location at end of flight are recorded on the CloudBaseGA server.

Does the unit have to be installed by an engineer?

Yes. The AutoLog unit will need to be installed by your licensed avionics engineer. We provide installation guidelines and an approved Minor Modification Certificate covering all ELA2 aircraft. Download Installation Guidelines

How easy is it to install?

It's straightforward and installation guidance is available for your engineer. The only connection to the aircraft is a power supply. Download Installation Guidelines

How reliable is AutoLog?

The short answer is VERY.

AutoLog has been operating in 15 aircraft since August 2017 and up to the end of March 2018 has recorded more than 1400 flights. During this time there have been two failures to record a flight representing a service level of 99.86%. In the rare event of a flight not being recorded, you can enter the flight recorded manually on CloudBaseGA.

How accurate is the data?

Times are accurate to +/- 10 seconds.

What does the user web application do?

The CloudBaseGA user web application in addition to an on-line booking system, also enables registered users and those they authorise to download records for their aircraft via the internet. Formatted Tech Log labels for insertion in Airframe, Engine and Propeller log books may be printed and flights invoiced. Maintenance calculations are always recorded in flight time. Pilots’ invoices may be generated and distributed by e-mail and you can select whether you invoice in "block" or "flight time" dependent on your set up.

An API is available to enable users to interface their own applications to CloudBaseGA flight logs.

Can it calculate the VAT too?

Yes. VAT income reports are included.

Is the user web application easy to use?

Yes. The web application is very straigtforward. We have designed the system to be easy to use and navigate. If you have any questions use the contact form to get in touch and we will be happy to advise.

Can I have multiple charge rates for aircraft?

Yes.

Which Pricing Option should I choose?

If you expect the aircraft to complete less than 200 flights per annum, the Low Activity option will result in a lower cost annually.

If you expect the aircraft to complete more than 200 flights per annum, the High Activity option will result in a lower cost annually. However if you would prefer the monthly cost to more directly reflect the level of activity during the month, so that for example if flying is limited by the weather or extended maintenance the monthly cost is minimised, you could choose the Low Activity option and accept a cost higher cost over the full year.

Note that you can select the appropriate Pricing Option for each aircraft.

Can fuel payments be reimbursed within an invoice?

Yes. Just enter the amount when as part of preparing the member invoices.

Can I make manual flight entries on the user application?

Yes.

What if I require more functionality?

If you require much more than the above, have a look at our QuDieM » system for the complete flying school management solution. If you want to continue using your existing invoicing system the API will allow you to interface this with CloudBaseGA flight records.

What is my minimum commitment?

We don't ask for a minimum commitment. However, if you wish to cease payment for and use of the system you must return the equipment supplied to CavOK Ltd. On receipt of the returned equipment we will refund the inital setup and delivery fee charged at time of order. Although, we believe once you get it you will never want to be without it!

Can I buy the equipment?

Rental of the AutoLog equipment is included in the monthly subsciption and CavOK Ltd. retains ownership the equipment supplied. Should you wish to purchase please use our contact form to request details of purchase options.

Do you do discounts for a large number of aircraft?

We have spent a lot of time creating a competitive pricing package that suits all types of users and sadly no discounts are available. However, as a loyalty reward, we do promise that we will NEVER increase your subscription rates all the while you maintain your payments and remain a customer.