This policy together with any other documents referred to on it sets out the basis of:
‘Site’ - means the public area of cloudbasega.com.
‘Service’ - means the restricted area of cloudbasaega.com accessible via registration.
‘Client’ – means a customer of CavOK registered to use the Service
‘User’ - means a person who has registered with a Client to use our Service.
‘Personal Data’ - means any information that can personally identify an individual.
The legal basis in which we process information we collect is in order for us to provide the Service outlined in our Terms and Conditions and is in our (CavOK’s) legitimate interests which are further explained in ‘How We Use The Information Collected’ section of this Policy.
We may collect and process various forms of information when you use our Site or Service:
‘User-Provided’ Information - When you use our Site or Service you may provide Personal Data and as a result we may collect this. Personal data is any form of information that can identify an individual for example, name, e-mail address, mailing address, or billing information. Examples of when this information may be provided include, but are not limited to, when you contact us, when you place an order and subscribe to our services.
‘Automatically Collected’ Information - If you use our Site or Service we may automatically collect information about your computer, including, where available, your IP address, operating system and browser type. We achieve this by using cookies and other forms of technology. All of the information that is automatically collected is statistical data about our Users browsing actions and patterns.
‘Client Collected’ Information - We may collect personal data to ensure full functionality of the features provided depending on how you use our Service. For example, we may store names, mailing addresses and contact numbers (amongst other information) of your Users so you can provide features and functionality to your users through our Service. For this purpose, CavOK Ltd is the data processor. Each Client is responsible for providing notice to their Users detailing what Personal Data may be stored and processed through our Service, and the reasons for doing so.
‘Third-Party’ Information - Integrations from third-party services available through our Service will give us access to certain personal data in order for us to provide full functionality of the respective integration. For example, the Google Maps integration tool will give us access to Client’s and their Users’ location information required by the service. By agreeing to this Policy, you authorise us to access and store any Client or Users Personal Data, that may be required. As mentioned above, each Client is responsible for providing notice to their Users detailing what Personal Data may be stored and processed through our Service, and the reasons for doing so. We will only have access and thus use any Personal Data that is essential and will not disclose any of the information shared via these integrations. Please be aware that each third-party service will have their own privacy policy so be sure to check with each service for exactly what information they make available to us.
We use the information that we collect in a variety of ways during the provision of our services and operation of our business, including the following:
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our Site and to deliver a better and more personalised Service. By using our Site or Service, you agree to the use of cookies. You can find more information about the cookies we use and the purposes for which we use them below:
We use the following cookies:
They help us to improve our Site. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. You can find out more information about cookies by visiting https://cookiesandyou.com/
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy and cookie settings.
We use Google Analytics to measure traffic to our Site and understand how Users move around and use our Service. We use this information to enhance the Site and Service we provide to ensure that Users get the best experience possible.
By agreeing to this Privacy Policy, you agree to the use of Google Analytics. Google may use the data collected to assess activity on our site. As Google is a separate entity to us, it has its own https://policies.google.com/privacy which we recommend you review. Further information specific to Google analytics and how they secure the data collected can be found at https://support.google.com/analytics/answer/6004245
If you follow a link from our website, product or service to another site or service, this policy will no longer apply. We are not responsible for the information handling practices of third party sites or services and we encourage you to read the privacy policies appearing on those sites or services.
Data security is of great importance to CavOK Ltd. and to protect your Data, all of which is stored in the UK, suitable physical, and electronic measures are in place to safeguard and secure collected Data. Our Site and Service have Secure Socket Layer (SSL) encryption present amongst other general security measures such as firewalls and password protection to certain areas of our Service.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share passwords with anyone and to inform us immediately if you think a third party may have access to your password.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We will, to the best of our knowledge, not process, store or transfer any data to any service that does not comply with the GDPR or have adequate security measures in place to protect your personal data.
We will only disclose your information to any third-parties as detailed in this Policy and under the following circumstances:
We are committed to protecting and respecting your privacy within your account. Under the GDPR, as a User of our Service, you have several rights in relation to your personal data which include:
As a User, you can access, change and delete certain types of data that we hold about you within your account. For more information on what personal information you can access in your account, please contact [email protected] If you wish to exercise any of your rights in accordance with the GDPR, please contact us with the specific request using the contact details located under the ‘Contact Us’ section of this Policy. The action taken will be free of charge, provided in an easily accessible format (if applicable) and actioned within 30 days, where possible.
If you have concerns about the way we handle your personal data, you can contact us at [email protected] and we will investigate accordingly.
We will continue to retain any information collected from a User of our Service as long as the Users account is deemed active. When a Users account is deemed inactive, we will remove information as set out below:
We may still hold personal information of inactive accounts under the following conditions:
By using the Website you agree to the terms of this privacy policy. We may amend this privacy policy from time to time. If we do so, we will post an updated version on the website and where appropriate notify you by email.
You can contact us at any time if you have any questions, comments or requests regarding this Privacy Policy using the following information:
Email us at: [email protected]
Alternatively, you can use the Contact Us page on our site.
Last edited: 18/05/2018
